Shipping & Returns

Shipping

Orders placed with Rain Organica are usually processed within 1-2 business days. 

USA

Orders of $75+
FREE USPS Shipping

Orders under $75
Choose USPS or UPS for shipping

Rain Organica is not responsible for lost or stolen packages once they have been marked "Delivered" by the carrier. 

Refunds, Returns, and Exchanges 

We encourage you to order samples wherever possible, to ensure you will love what you purchase. Most samples include enough product for at least a week (maybe more) of regular use.

We accept returns on all unopened products (excluding samples) within 30 days of receipt. 

Before returning your purchase, please contact us for an RMA code. You will be refunded the purchase price, but any shipping fees (either to you or back to us) are non-refundable.

Exchanges

If we ship you the wrong item, or if a product is damaged during shipping, just snap a photo of the item and send to info@rainorganica.com.  We’ll send you the correct item or a replacement item free of charge as quickly as we can.

For opened products, we want you to be happy with your purchase, and we want you to LOVE these products. Most products require a period of adjustment, so please allow at least 2 weeks for your skin to adapt. 

If you aren't happy after 2 weeks, send us a note (info@rainorganica.com).  We may have suggestions on how to modify using the product so that you love it or we may be able to identify a better product for you.  Regardless, we're here for you, and we want you to be smitten with your order.